VoIP Solutions for Carriers
Ready for
VoIP? see below to quickly get started with your
VoIP business plan:
LeftSeat by Kancharla - Billing/OSS
Advanced software available as a Standalone or in ASP model. Designed for general Telecom billing, is highly flexible for VoIP and ISP supporting IP Address, TN, and TrunkGroup Management.
In adiition to our software solution we also provide end-to-end VoIP solutions for Service Providers including ISPs, MSOs, and CLECs. Our , is an integrated solution which includes Product Development/Bundling, Network/Engineering Design & Implementation, Sales/Marketing support, branded Billing/OSS.
Kancharla - Business
Now you can deploy Hosted PBX and Trunk Replacement solutions to your business customers in less than 30 Days!.
Kancharla - DID
Access to over 4000+ Rate Centers for DID origination and A-Z termination.
Kancharla - E911
Nationwide e911 service, web and XML updates. Supporting Nomadic users, with less than 20 minutes propagation time.
Kancharla - Residential
Deploy Residential services over Broad band, with complete CLASS 5 features Online signup, web based provisioning.
|
 |
|
Finally, a true Solution for your Billing and
OSS needs, all the features of a Large scale
billing system, at an affordable price point.
LeftSeat - Now You are in CONTROL!
Our template driven configurations for Rates,
Carriers, Customers, TN's, and Inventory makes
it a breeze to get up and running.
Click here for PDF
Features / Benefits:
- Template based configuration
- Reduced Time to Market deploy in less than 30 days
- ASP Model
- Minimized Capital and Operational Investment
- Track Inventory and Fraud
- Continuous visibility into accounts and networks
- Convert trouble tickets into work orders and billable elements
- Revenue assurance via tracking of work orders and trouble tickets
- Template based Hosted PBX and ISP services Workflow engine
- Quicker and more efficient customer turn ups
- Automatic notifications with custom messages to accounts
- More informed customers with visibility into workflow and orders
- Auto escalations based on ticket types and task time limits
- Quicker corrective actions reduce churn and increase margins
- Cost and markup ability
- Reduced network costs via efficient cost tracking Allows for unlimited different pricing structures
- Web based platform
- Allows for access from anywhere, including customer initial site visits
Features in Depth:
Retail and Wholesale
call Rating
- Local
- Interstate Long Distance (InterLata, IntraLata)
- Intrastate Long Distance (InterLata, IntraLata)
- Toll Free Origination
- International Calls (unlimited digit matching)
- Operator
- Directory Assistance
- You can also create bundles of any number of minutes for any of the above call types
Reoccurring and Non-Reoccurring charges
- T1 Loops, Wireless access, DSL, and more
- Hosted PBX, Trunks, and Residential lines
- DID/TN Charges including Toll Free
- E911 Charges
- Conferencing services
- Rental charges for Router, Switches, and Phones
- Prorate charges
- And much more...
Complete CDR Processing
- Near Real Time
- Multiple Formats
- Mediation / Collision Detection
Provisioning
- Use this feature to automate your Web based orders
- Create Hosted PBXs, components like Users, ACDs, and Hunt Groups on supported switches
- Password auditing, checks for sequence of digits (Prevents Fraud)
Invoicing
- Email and PDF (Optionally you may send our industry standard PDFs to printing and mailing Service Bureau)
- Customize with your Logo, Billing Address and Messages
- Provides complete summary of calls, charges, taxes
- Provides complete detail of all of the above (selectable)
- Batch, Individual and/or Auto closing of invoices
- Flexible invoicing dates: end of the Month, end of the week, Anniversary, and/or any day you choose
Flexible invoicing dates
- End of the Month
- Eend of the week
- Anniversary
- Any day you choose
Payments & Credits
- Post Payments to individual Invoices and/or to the oldest invoice
- Create credits for any particular type of call so that Taxes can be back calculated
- Integrate with you credit card processor for auto payment
E911 and TN Management
- Auto provision DID/TN from your upstream provider or an upstream switch
- Auto update E911
Inventory Management
- Assign Routers, Switches, Phones and IP address to customers
- MAC address based and search and reporting
Purchase Orders
- Create and Manage Vendors and products
- Built in UPC database
- Create and Track POs and Backorder items
Fraud Detection
- Email triggers for Long Duration calls (Domestic & International)
- Email triggers for multiple calls from a source to a particular destination
Work Flow
- Create Event Triggers to Start Jobs and/or Job Groups
- Each Job and or Group contains Tasks
- Supports Multiple User Groups (Sales, Provisioning, CSR, Billing, Credit Approval)
- User in specific groups are auto notified if any new and pending Jobs/Tasks
- Multiple Tasks can be launched to run Parallel
- Each task can be associated with Actions, such as Approved, Declined, Pending, Email, Text File and API Support
- Upon each task completion, you can launch another sequence
- Each Task can has a Max Time Limit and Notification Thresholds (Email notify to Managers)
- Full Reporting Function
Help Desk
- Java file needs to be installed on your mail server to pipe Inbound support emails to HelpDesk
- Users can also create Tickets on the web site
- Auto Notification
- Full Reply, Comment function
- Complete Reporting
Frequently Asked Question:
So with all these features how does it cost??
Our Billing/OSS can be purchased as an ASP service for a small Setup fee and Monthly reoccurring fee based on the number of users and the switch type. For larger carriers we offer a Standalone platform that can be priced based on per CDR, Revenue Sharing or Per Subscriber.
How do you get started?
Please contact us via email at sales@kancharla.com or you may call us at 256.705.5000
How do I upload my CDRs?
When an account is created we will automatically create a Repository FTP location, you can then upload you CDRs to this location
How often are CDRs processed?
Our Streaming and Rating applications are running continuously in a round robin, so on the next cycle check your Repository we will process.
What CDRs type do you currently support?
Since we have an external layout function for our Streaming/Mediation application, it is very easy for us support any type of CDR, currently we support the following: Asterisk, GenBand G6 (Formerly Tekelec T6000 and VocalData), BroadSoft
Are professional services available?
The system has been designed to be easy to use with several Templates to get you going. However if you have some custom configurations and/or need help, we are more than happy to do so.
Do you support tax tables and generate tax reports?
Yes. We can process CDRs and other Invoice items via BillSoft Tax Module. Our tax module supports taxes and surcharges for the following: City (Franchise) County, State Federal USF, E911 Create tax reports based on any of the above to remit such payments. Updated on a monthly
Who does the Data belong to in your ASP model?
All data is proprietary to you and/or your company, we do highly recommend that you backup the files on a regular basis. You may also subscribe to our automated backup system for less than $50.00 / Month
Can you export the data?
Yes all of our reports and many elements of your data can be exported to csv files for analysis and/or backup purposes
Can I send customized emails to my customers?
Yes. You can customize the emails and setup triggers to send email to your customers, however, some advertisements will be included in the email body.
What else does Kancharla offer?
We have many other pay-for modules that can streamline your business: Outlook Integration for GenBand G6 (Formerly Tekelec T6000 & VocalData VOISS) and several ACD enhancements to other leading Application Switches
How do I know my data is secure and available in ASP model?
Our ASP is hosted and managed in our Data Center based in Huntsville, AL Our Data center is completely redundant with power, generators, multiple HVAC units, Inergen fire suppression and redundant ISP connection.
|
|
